Pirtek

System sales are primarily generated by providing an emergency response service to a wide range of commercial customers who use hydraulic equipment in their operations. Typically, a hydraulic hose will fail when equipment is in use and needs replacing on site.

Pirtek Europe was established in 1988 and currently operates in eight countries – the UK, the Republic of Ireland, Germany, France, Austria, Belgium, Sweden and the Netherlands – giving it a prominent market presence in Western Europe.

Pirtek targets a one-hour response time, 24/7/365, with the demand for this time-sensitive service being greatest in sectors with high labour costs, well evolved customer service standards and high downtime costs. In most cases, Pirtek’s highly trained technicians can assemble and fit a replacement hose from the stock and equipment held on the MSU, enabling a first time fix.

Pirtek is expanding its range of services from the critical emergency response, allowing it to provide total solutions to customers. These expanded services include total hose management which involves the inspection and cataloguing of all hoses in a customer’s premises which are then registered and tagged, allowing both the emergency and scheduled replacement. Technical engineering and full preventive maintenance programmes are also being developed.