2024 saw resilient underlying demand for the Group’s essential reactive and planned services, resulting in record System sales in all key divisions, in challenging macroeconomic conditions in most key markets. Against this background, we focused on what we could control, maintaining a strong emphasis on cost management, supporting a creditable outturn for the year, with Adjusted EBITDA of £35.1m.

Resilient underlying demand for the Group’s essential reactive and planned services resulted in record System sales in all key divisions despite challenging macro economic conditions in most of our key markets.

A focus on factors within the Group’s control, including maintaining a strong emphasis on cost management, supported a creditable outturn for the year.

Launch of One Franchise Brands strategic initiative to accelerate the integration of the Group into a unified, connected business with the objective of enhancing sales, creating an efficient overhead structure and driving operational gearing.

Cash generative nature of our predominantly franchised business has allowed us to reduce Adjusted net debt from £74.7m to £65.1m.

Appointment of CEO (a new role) and separation of responsibilities with Executive Chairman. New appointments (including post year end) to strengthen the Group’s leadership team and Board.

Working responsibly is imperative, and we are committed to doing what we can to contribute to a more sustainable future. Our focus is on developing a business that builds economic and social value and protects our environment in everything we do. Our goal is to create an inclusive, fair and rewarding environment where our colleagues and franchisees can thrive. We also want to have a positive impact on the communities in which we work and live, and operate to the highest standards of integrity, transparency and accountability.

We have a well positioned business, with a strong track record of growth, where the underlying demand for our reactive and planned services is highly resilient.

We have a small share of large, fragmented markets with significant opportunities for growth.